Home care services.
West Pointe Healthcare is leading Maryland Expectations for In-Home Companion Care Services. We are fully aware effective in-home elder care places a high focus on quality and consistency.
We are committed to providing you the best in in-home companion care services, with caregivers that are professionals but treat you like family. We pledge to match each client with a caregiver whose personality and needs are the ideal fit from the outset. To provide continuity of care, comfort, and trust, clients frequently work with the same caregivers. Contact us right away at 667-678-1049 to get started!
Our team model gives each caregiver a network of support from their coworkers as well as a partner with whom to swap scheduled days or times in the event of illness or other unforeseen circumstances.
Each team has a Team Leader who serves as a liaison between the team, the client, and West Pointe Healthcare management. Our RN offers supervision and coaching for advanced care services. Our caregivers establish a “web of caring” among themselves and with our clients.
The solution to your clinical needs.
Care You Should Expect...At Home
Levels of Care
We provide graded levels of care to match the changing requirements of our customers, ranging from basic assistance and companionship to more extensive, RN-supervised care, whether it be in your home, in your retirement community, or in a facility.
Level I
These are our standard elderly care services, ensuring attentive and comprehensive care.
- Accompany to appointments/activities.
- Assist with prescription pick-ups.
- Ensure the client’s safety and comfort at home.
- Run errands as directed by the client or family.
- Optional nutrition/hydration services.
Level II
Level II assistance encompasses activities of independent living with caregiver oversight and follow-through.
- Activity planning, appointment scheduling, and errands directed by the client or family.
- Accompanying clients with meals, appointments, and activities.
- Medication reminders, including monitoring prescription expiration dates and refills.
- Assisting with exercises and providing encouragement.
- Meal planning, preparation, and clean-up, including labeling future meals.
- Grocery shopping and general household shopping.
- Light housekeeping, tidying up, laundry, and assistance with household organization.
- Creating and maintaining a safe and stable environment for clients at risk of falls.
- Providing cognitive, mental, and social activities tailored to individual clients’ needs.
Level III
Level III care: Includes Level I & II services, providing assistance with routine care activities the client cannot perform independently.
Hands-on assistance with:
- Bathing
- Grooming
- Dressing
- Toileting (with or without adult protective undergarments)
- Transferring
- Feeding
Apparatus operation, including:
- Wound Care
- Infusions
- Ostomy care
- Catheter Care
- Post Op Care
- Gait belt transfers
- Catheter care
Overnight care
Hospice care, in collaboration with hospice RN oversight
Post-operative care, providing hands-on assistance until the client’s strength returns to Level II care or full independence
Multi-stage dementia care, with unique problem-solving techniques and an innovative approach to client reality:
- Decreases anxiety and behavioral issues
- Increases positive interactions
- Maintains routines
- Supports families
How we Operate
We are dedicated to providing exceptional home care services to enhance the well-being and independence of our clients. Our commitment to personalized care, enriching activities, comprehensive training, and innovative technology sets us apart. Learn more about our services and how we prioritize the comfort, safety, and happiness of those in our care.
Personal Care Journal
Life Enrichment Activities
Training Makes All the Difference!
Discreet Technology for Enhanced Safety at Home
Learn About the Advantages of SmartCare Today
Personal Care Journal
We maintain a personal care journal for clients utilizing Level II or III care. This journal serves as an ongoing record of the client’s care, offering insights into daily routines and activities. Family members can stay informed, and alternate caregivers can easily follow the client’s personalized care plan. Our caregivers ensure continuity and tailored support.
This journal not only captures routine care activities but also provides a detailed account of daily observations, including patterns of activities, behavior, mood, nutrition, and hydration. It ensures continuity of care and offers an easy-to-follow example of the client’s daily routine for alternate caregivers
Life Enrichment Activities
We believe in improving life at home, and our caregivers take pride in planning activities that align with each client’s lifestyle and preferences. From day trips and holiday shopping to joining bowling leagues and book clubs, we strive to provide companionship and engaging experiences. Whether it’s tending to spring flowers or preparing an elegant dinner, we ensure personalized care services that exceed expectations.
We go the extra mile to create meaningful connections and companionship. Embarking on a boat trip, or feeding the chickens, our caregivers ensure that each client receives personalized attention and care.
Training Makes All the Difference!
We understand that welcoming a caregiver into the home is a sensitive time, which is why our caregivers undergo extensive education and training. Through Relias Learning, a nationally renowned training and certification agency, our caregivers receive comprehensive education to meet professional caregiving standards. Continued education in Alzheimer’s and dementia care ensures top-quality support for your loved ones.
Discreet Technology for Enhanced Safety at Home
To bolster safety and independence, we have partnered with StackCare, a provider of in-home safety technology. SmartCare by StackCare utilizes discreet sensors that seamlessly blend into the home environment. These sensors monitor patterns and generate real-time alerts if any alterations raise concerns. SmartCare offers peace of mind for family members and our agency, enhancing the safety of our clients.
Learn About the Advantages of SmartCare Today
If you seek a discreet and effective solution to maintain safety and independence at home, reach out to us for more information about the features and benefits of SmartCare. Discover how this innovative technology can enhance peace of mind and support your loved one’s well-being.
At West Pointe Health Care, we are committed to providing exceptional care that improves the lives of our clients and their families. Contact us today to explore our comprehensive range of services and discover how we can make a positive difference in the well-being of your loved one.
Join West Pointe.
Qualified Experts.
As a trusted provider of specialty care services, West Pointe Healthcare Staffing offers comprehensive and compassionate care for long-term, skilled nursing, and post-surgery patients.
Our team of skilled healthcare professionals are trained and experienced in addressing the unique needs of patients requiring long-term care, including medication administration, wound care, ostomy care, and patient and family education.
For patients requiring skilled nursing care, our caregivers are trained in providing specialized care for conditions such as diabetes management, tube feeding, vent and trach care, and injection administration.
Frequently Asked Questions
To apply for a position with West Pointe Healthcare LLC, please visit this link, fill out the form and submit the required documents.
Yes, you will receive an e-mail or call within 14 days.
We handle only the state of Maryland, USA for now.
- Aetna
- Cigna (Evernorth)
- UHC (Optum)
- Medicare
- Maryland Medicaid – Medstar family, Aetna better Health, Amerigroup of Maryland, Priority Partners, CareFirst Community, MD Physicians Care.
Mondays – Fridays
10:00 am to 5:00 pm (EST).